Recently Asked Questions

How do I upload my DVD artwork to my member account?

Uploading artwork for your title is easy with CreateSpace. There is no need for FTP software or passwords. Uploading your artwork can be accomplished through your member account page.

Before uploading your artwork, please make sure that your artwork fits the necessary format. If you have not prepared the artwork using CreateSpace's helpful templates, please download the appropriate Templates. Once you have your graphics completed, turn off the guide layer of the template, flatten the image, and save as a .jpg image.

How do I get paid for sales of my title?

Members living inside the United States will receive their royalty payment via direct deposit into their bank account. This service is free. Enter bank account information by the 20th of the month to begin direct deposits in that same month. Information entered after the 20th will be used for the following month. By written request, a member could choose to be paid by check, but an $8 dollar handling fee applies.

Please note: We don't make deposits for amounts less than $20. Instead, we'll keep a running total and once the amount exceeds $20, we'll make a deposit at the end of that month.

For members residing outside the United States, royalty payment checks will be mailed. This service is free. By written request, a member could choose to be paid via wire transfer directly into their foreign bank account. A $25 dollar service fee applies per transaction for this wire transfer service.

Note: Before we can send any content license royalties, you will need to provide your tax identification number: social security number, employer identification number, or individual tax identification number. A payment record is provided on your Account History Report.

For additional information, please see Content License Royalties.