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About the author:
The IT Skeptic is the pseudonym of Rob England, an IT consultant and commentator. Although he works around the ITIL industry, he is self-employed and his future is not dependant on ITIL - he has nothing to sell you but the ideas in this book.
Rob is the newsletter editor for itSMFnz, the professional body for IT Service Management (ITIL) practitioners.
Rob was awarded the inaugural New Zealand IT Service Management Champion award in 2011 by itSMFnz, voted the best speaker at the 2011 itSMFnz national conference, and is acknowledged as a contributor to the ITIL 2011 core book Service Strategy.
The IT Skeptic Looks at CMDB
Making the case against the concept of CMDB as defined by ITIL, this book proposes better spending the money elsewhere and doing the job with "wetware": people.
The IT Skeptic is probably best known for strident criticism of the concept of CMDB as described in ITIL, and of ITIL3's extensions of the concept to CMS and SKMS. This book is a collection of content from the IT Skeptic blog http://www.itskeptic.org (and elsewhere) on the topic of CMDB - collated, edited, improved and clarified, along with some original material.
- Publication Date:
- 095829691X / 9780958296915
- Page Count:
- Binding Type:
- US Trade Paper
- Trim Size:
- 6" x 9"
- Black and White
- Related Categories:
- Computers / Information Technology