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About the author:
William (Chris) Couie, MCSE, MCP, A+
(Microsoft Certified Systems Engineer and Professional and A+ Certified hardware technician). A Business owner for over 15 years with more than 20 years IT field experience and over 30 years experience working in the IT Industry with consultation, auditing, computers, networking and training.
The IT Handbook for Business
Managing Information Technology Support Costs
William C. Couie
Over spending on IT Support?
Businesses pay huge amounts of money for technical support. A large portion of these expenditures can be greatly reduced, and even eliminated, by simply educating the business-person on IT support procedures.
The IT Handbook for Business was written to give you an inside look at the practices of the Information Technology support industry. Filled with an enormous amount of money-saving information and techniques, this book is a must-have for the business owner, manager, and professional.
You will learn techniques that will raise your information technology "IQ" on subjects, such as:
How to interview an IT firm
What a quote and invoice should look like
How to spot scams and unfair billing practices
Save time, increase reliability, reduce costs, and enhance productivity.
Written by an IT professional with more than 30 years experience, The IT Handbook for Business will be your desktop companion for years to come. You will not find this information anywhere else!
- Publication Date:
- 1453766561 / 9781453766569
- Page Count:
- Binding Type:
- US Trade Paper
- Trim Size:
- 6" x 9"
- Black and White
- Related Categories:
- Business & Economics / Management / General