How to Interact with People

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How to Interact with People

Human Communication in the Software Industry

Authored by Dan Hermes

Communication is the only way to resolve dependencies between people. Renew your understanding of the fundamentals and nuances of listening and expression and resolving misunderstandings. Listening requires a range of techniques and skills, including knowledge of appropriate lines of questioning and effective comprehension of the speaker's statements, such as attentive silence, active listening, and empathy. Expression also requires a range of skills and techniques ranging from foundational self-esteem, to a developed sense of brevity, understanding of needs, tact, and sensitivity to social context. Each social context requires a delicate and calibrated balance of listening and expression. Learn how to practice, improve, and teach these skills, resolving miscommunication or avoiding them altogether.

Publication Date:
1483916308 / 9781483916309
Page Count:
Binding Type:
US Trade Paper
Trim Size:
6" x 9"
Black and White
Related Categories:
Computers / Software Development & Engineering / Project Management

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