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RGI Combatives - Volume IV: Conflict Communicator Verbal Resolution Skills
Resolution Group International
The Ethical Protector Volume IV:
Conflict Communicator Verbal Conflict Resolution Skills
With Craig Gray and Jack Hoban
Whether you are a law enforcement officer, military operative, or citizen protector, verbal conflict resolution skills are essential. They call for a high level of tactical and technical competence, as well as, ethical clarity. In this video Craig Gray will introduce essential conflict communication skills. You will learn a proven format that will increase your self-confidence and effectiveness when dealing with verbally noncompliant individuals, and how to turn adversaries into allies. This video also emphasizes the critical connection between verbal skills, tactical movement and ethical conduct that keeps everyone safer. The RGI ethical-tactical approach stems from "The Dual Life Value," which guides the Ethical Protector to protect the life of self and others, even the confrontational person, when possible.
- Dealing With Difficult People
- Active Listening Skills
- Persuasion Skills
- Generating Voluntary Compliance
- What To Do When Words Alone Fail
- Much More!
Craig Gray is a speaker, trainer and Subject Matter Expert (SME) for numerous law enforcement agencies, security departments, healthcare providers and schools. Craig created the MCOLES (Michigan Commission of Law Enforcement Standards) Self Defense for Law Enforcement Training Program and was an adjunct instructor for hand to hand combatives and ethics at the Homeland Security and Protective Services Academy within the Gerald R. Ford Job Corps. Craig is also a Verbal Defense & Influence Advanced Instructor and an Associate at Resolution Group International, a conflict management company.