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About the author:
The Customer Service Training Institute has been providing high quality customer service and business training materials for over 20 years. With over 40 years of customer service experience, The Customer Service Training Institute can provide anyone with the customer service skills they want and need to excel in today's marketplace.
Our manuals are easy to read, require no special knowledge and the concepts and processes can be easily implemented by anyone in a very short time. This is the perfect resource for all size businesses and individuals.
Why not put our 40 years of experience to work for you and your business?
Customer Service Training for Service Technicians
Customer Service Training Institute
Repairing the equipment is just part of the job for a good technician. You must also "repair" the relationship with the customer.
Customer Service Training for Service Technicians provides you with customer service training focused on the role of the technician. Learn how to use your interpersonal skills to create long lasting customers.
Even more important, learn how to leverage service to bring in new customers to your retail business and also generate additional revenue as well.
All this and more is covered in Customer Service Training for Service Technicians
- Publication Date:
- 1490985654 / 9781490985657
- Page Count:
- Binding Type:
- US Trade Paper
- Trim Size:
- 6" x 9"
- Black and White
- Related Categories:
- Business & Economics / Customer Relations