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About the author:
The Customer Service Training Institute has over 25 years experience in the creation and production of quality Customer Service and business training products.
Their materials are being used by companies all all sizes from Fortune 500 companies to small businesses. Individuals aslo use their training materials to increase their skill sets and make themselves more valuable in the marketplace.
All training materials are based on their "self-paced" training method which ensures that nothing is lost and no one gets left behind. No special knowledge or experience is required and anyone can easily learn the material.
Creating Customers for Life!
Customer Service Training Institute
The success of any business depends on repeat customers. It is far too expensive to constantly bring in new customers to replace existing ones. In order for businesses to grow and prosper, they MUST bring in repeat business.
Creating Customers for Life shows you how to create a customer experience that will not only make customers happy, but will encourage them to come back again and again. Not only that, but they will talk to their friends and co-workers about their great experience as well.
Learn what is important to customers and what they require from the places they do business with. Equally important, find out what customers really dislike and what drives them away and right in the hands of the competition!
The Customer Service Training Institute prepared this volume to help businesses of all sizes increase their customer base and to help employees deliver the finest in Customer Service.
- Publication Date:
- 1490992006 / 9781490992006
- Page Count:
- Binding Type:
- US Trade Paper
- Trim Size:
- 6" x 9"
- Black and White
- Related Categories:
- Business & Economics / Customer Relations