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Performance measurement of workplace change

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About the author:
Chaiwat Riratanaphong graduated as an architect from King Mongkut's Institute of Technology Ladkrabang, Thailand in 1997. From 1998 to 2002 he received his Master of Science degrees in Facilities Management at Heriot-Watt University Edinburgh and Building Sciences at Rensselaer Polytechnic Institute New York.
From 2002 to 2005 he worked as an architect at various architecture firms in Bangkok. As an architect, he held different positions, from project coordinator to architect and researcher. In 2005, he joined the Faculty of Architecture and Planning at Thammasat University in Thailand to start his academic career. He currently holds a position as a faculty member in the Real Estate Development division at the same university.
While conducting research for his PhD study, he joined the EuroFM research group and participated in several activities, such as being one of the speakers at the European Facilities Management Conference 2011 in Vienna and writing several scientific journal articles and conference papers. He also contributed to the book chapters "The Added Value of Facilities Management: concepts, findings and perspectives" published by Polyteknisk Forlag in 2012. His contribution as a co-author of the article "In search for the added value of FM: what we know and what we need to learn" was published in the journal 'Facilities' and was chosen as a Highly Commended Award Winner at the Emerald Literati Network Awards for Excellence 2013.

Performance measurement of workplace change

in two different cultural contexts

Authored by Chaiwat Riratanaphong

This PhD research focuses on performance measurement of workplace change with regards to cost efficiency, employee satisfaction and employee productivity. The aim of this research is to provide a conceptual framework that visualises the impact of workplace change on employees' responses to the new work environment and to present guidelines on performance measurement of workplace change in different contexts. Two organisations in Thailand and one organisation in The Netherlands were selected to serve as case studies. The impact of culture was explored as a contextual background.

Publication Date:
9461862652 / 9789461862655
Page Count:
Binding Type:
US Trade Paper
Trim Size:
7.44" x 9.69"
Full Color with Bleed
Related Categories:
Architecture / General

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