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About the author:
ROBERTA CAVA, author of the international bestseller of the book Dealing with Difficult People shows you how to deal with difficult co-workers, bosses, subordinates, husbands, wives, children and seniors.
She is the owner of Cava Consulting in Australia and presents her seminars worldwide. She is the author of 25 books and will be writing more.
Dealing with Difficult Situations at Work
Have you started your day feeling happy with the world, but find it going rapidly downhill because of the difficult situations you face?
Do you feel you're not in control during these situations?
Do other people try to manipulate you?
Difficult situations arise for everyone at work, but armed with the tools you need to handle them constructively, you'll be able to regain control and manage your side of any transaction.
Dealing with Difficult Situations is essential reading for anyone who wants to handle difficult behaviour and take back control during life's difficult situations.
- Publication Date:
- 1497387752 / 9781497387751
- Page Count:
- Binding Type:
- US Trade Paper
- Trim Size:
- 6" x 9"
- Black and White
- Related Categories:
- Business & Economics / Business Communication / General