Bug Advocacy

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About the author:

Cem Kaner, J.D., Ph.D., is Professor of Software Engineering at Florida Institute of Technology, a research-focused university that was recently ranked as one of the top 200 universities in the world. Kaner is lead author of several books, including Lessons Learned in Software Testing, The Domain Testing Workbook, and Testing Computer Software. He is lead developer of the BBST (Black Box Software Testing) series of videos and online courses. Kaner holds doctorates in Psychology and in Law. He teaches courses on software testing, metrics, requirements analysis, applied statistics, and software-related law, ethics and societal issues. Kaner was honored by the Association for Computing Machinery's Special Interest Group for Computers and Society with its "Making a Difference" Award and by the Software Test Professionals with its "Software Test Luminary" Award. He was elected to the American Law Institute in recognition of his work on laws governing software quality and electronic commerce. Before coming back to university to teach (in 2000), Kaner lived in Silicon Valley for 17 years and worked as a development manager/director, programmer, tester, technical writer and development consultant.

Rebecca L. Fiedler, Ph.D., has spent decades teaching students of all ages - from Kindergarten to University. In the testing community, she works with Cem Kaner on the Black Box Software Testing (BBST) online professional development courses. She is a regular attendee and presenter at the Workshop on Teaching Software Testing and has had numerous presentations at national and international conferences in education and educational technology.


Bug Advocacy
 

A BBST Workbook

Authored by Cem Kaner, Rebecca L Fiedler

Bug Advocacy, second in the BBST workbook series, supports students and self-studiers who want a context-driven introduction to black box software testing. Used in parallel with the instructional materials provided at the Center for Software Testing Education and Research (testingeducation.org/BBST), the workbook helps readers understand that bug reports are not just neutral technical reports. They are persuasive documents. The key goal of the bug report author is to provide high-quality information, well written, to help stakeholders make wise decisions about which bugs to fix. Key ideas in this book include:

  • Defining key concepts (such as software error, quality, and the bug processing workflow)
  • The scope of bug reporting (what to report as bugs, and what information to include)
  • Bug reporting as persuasive writing
  • Bug investigation to discover harsher failures and simpler replication conditions
  • Excuses and reasons for not fixing bugs
  • Making bugs reproducible
  • Lessons from the psychology of decision-making: bug-handling as a multiple-decision process dominated by heuristics and biases and
  • Style and structure of well-written reports

The learning objectives in this book include this content, plus improving your abilities / skills to:

  • evaluate bug reports written by others
  • revise / strengthen reports written by others
  • write more persuasively (considering the interests and concerns of your audience),
  • participate effectively in distributed, multinational workgroup projects



Publication Date:
2015-07-22
ISBN/EAN13:
098981193X / 9780989811934
Page Count:
238
Binding Type:
US Trade Paper
Trim Size:
8.5" x 11"
Language:
English
Color:
Black and White with Bleed
Related Categories:
Computers / Software Development & Engineering / Quality Assurance & Testing




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