i've read in some places on this forum that cs can be contacted via a phone number, but i can only find a contact form to fill in. i did this a few hours ago, with no response so far, so are cs still contactable by phone number? if so what is it?
If you go to your member dashboard and click the gray "Contact Support" button on the left side, it will bring up a support request screen that has a box that says "Talk to Us!" -- if you're in the U.S. or Canada, you can click the "Call Me!" button there and they will call you -- if you're elsewhere, there's a phone number to call.
Hope that helps. Good luck.